Archive for the ‘Marketing’ Category

Deciphering Web Analytics

Friday, November 2nd, 2007

By Matt Jackson (c) 2007

Want to optimize your online sales? Improve your understanding of your target market demographics? Need to improve your marketing ROI? What right minded webmaster or online entrepreneur doesn’t, right?

Your web analytics are your gateway to measurable success and provide a lot more information than most people give them acknowledgment for. Yes, they track the number of visitors you receive and indicate your most and least popular pages. However, they also guide you towards your best performing keywords, the countries that provide you with the most active visitors, and essentially provide you with a blueprint of the exact steps each visitor takes on your website.

Armed with this kind of information you should be able to improve the overall perförmance of your website and your online business. You can also improve your marketing efforts, enabling you to concentrate on the more effective, and ignore the least effective.

Keywords, Search Engines, And Popular Landing Pages

For many sites, the search engine is the leading producer of traffíc. An SEO campaign can produce excellent levels of highly qualified leads with comparatively little spend. The key to a good SEO campaign, though, is to continue the optimization process.

Good analytics packages provide detailed information that is vital to your SEO campaign. You can view a líst of the keywords that visitors have used in order to find your site. This information can be used to identify those keywords that are providing the most traffíc and any that can be improved upon.

By reading the referrer of each visitor it is also possible for most analytic programs to determine the search engine that directed visitors to your site. Again, it is possible to use this information in order to improve your optimization efforts, with a little online research.

Landing Pages And Referrer Pages

A good avenue of pertinent information is the líst of landing pages and referrer pages. The landing page is simply the page that a visitor first lands on when they reach your site, while the referrer is the page that directed them to your site.

Don’t be fooled into thinking that all of your traffíc emerges on your home page. At least, for most websites this shouldn’t be the case. Each page on your site is a potential source of search engine traffíc, and if you have well categorized pages then PPC campaigns should also be page dependent.

Alternatively, if you use any kind of advertising, it will pay to keep track of how each campaign performs. The referrer statistics will help you determine this very fact. If you have links all over the Internet, then this can point you to the more beneficial of those links so that you can attempt to gain more, similar ones.

Visitor Experience

How your visitors reach your site shouldn’t be your sole fascination. Once a person reaches the fold of your domain, you should attempt to learn whether they had a positive experience, and, if not, then why not. Fortunately, web analytics typically provide some very good statistics to help you with this.

Visitor and page load statistics. Whenever a page is loaded in a browser it is logged as a page load. However, any single individual can open numerous pages or may even open the same page numerous times. The unique visitor figure is the number of individual people that have accessed your site.

Visitor paths. You can track the actions of a visitor from the landing page to the exit page. This includes every page they visit in between, the amount of time they spend on each page, whether they make a purchase or click any links while on those pages, and more. This information is crucial to determining any problem areas on your site. If a particular page is leading to a lot of people exiting your site, then address it immediately. These statistics can also provide you with hot spots you weren’t previously aware of.

Translating The Results

Translating the results need not be any more complicated than actually reading them. Doing so, though, can seriously improve your profits. Here are a few guidelines that can be used when next viewing your analytics.

Lots of Visitors But No Conversions

A lot of people place too much emphasis on driving traffíc to their site, and not enough emphasis on actually converting those visitors to customers. If you find that the pages of your site are frequently being visited, but surfers are leaving without becoming customers then you need to take action quickly. Typically, your site content may need improvement or the traffíc you are gaining is not targeted to the topic of your website. Look at visit lengths and paths to determine which is the case for you.

Visitors are Leaving From a Specific Page

Again, this can usually be combated with improved content on that page. If the content of an individual page is poor, but the rest of your site is good, then you will usually see that your visitors are navigating happily around your site until they reach this one page. Look for broken links, inappropriate content, or just poorly written content.

Traffic From a Specific Source is Particularly Inactive

If you look at your referrer statistics and note that one source of traffíc is sending a lot of inactive visitors to your site there may be one or more explanations. Review where the visitors are being directed to and ensure that this page is well optimized for conversions. Also do some digging on the referrer’s end. A banner or link placed on an irrelevant page is unlikely to yield the positive results you are looking for.

These are just some of the ways that analytics can help you and your website. Experiment and look for trends. Question anything that you notice until you find the most reasonable answer, and then take action accordingly.

About The Author
Article by Matt Jackson. WebWiseWords, website content that sells.

Web Site Marketing Strategy Hints And Tips

Friday, November 2nd, 2007

Your web site marketing strategy is the essential factor that determines the success or failure of a business web site. This is true whether your web site is an extension of an offline business, or you run an completely online business. Web site marketing is unlike any marketing you may have done using other media.

However, marketing your web site on the internet shares many common core marketing foundations that underlie your marketing efforts regardless of the media you use. I am a strong believer that for a small business, all marketing should be based on the old direct marketing mantra of attention, interest, desire, and action. In this article I am going to discuss those aspects in terms of how they are crucial in marketing your web site on the internet.

Regardless of the media you choose, nothing will ever happen if you don’t attract the attention of prospective buyers. This is one of the very basic tenets of successful marketing. On the internet, this concept is evaluated by the traffic that you receive on your web site. But there are a lot of factors that affect how much traffic you get, and only part of it is the actual content of your web site. There are two ways you can get attention in any media: you can earn it or you can buy it.

All the major search engines (Google, MSN, Yahoo, etc.) show up two different types of results when a customer uses them.

The most relevant results based on the search algorithms used by the engine are called ‘free’ or ‘organic’ since they are the natural result of running a search.

The second type of result are actually paid advertisements, and they can be very difficult to distinguish from the results that are actually relevant to you query.

It is important to keep in mind that no matter how good the engine, the results are still hit or miss. It is a computer program sorting web pages based on mathematical formulae, not live people helping you select the best results, so as a person hoping to be indexed, you must be willing to put the time and effort into checking how you rank on the major engines and tuning your word choice to optimize that. If you can’t make it onto the first (or second at the very least) page of results, your traffic will drop dramatically! Most people don’t bother to wade through the hits on the pages after that. Even second-page ranking will hurt your ability to attract new users.

One of the most effective ways to increase internet traffic is buying some form of advertising. One of the most pervasive forms is banner advertising. Originally, these were very popular forms of advertising, but as they became more prevalent, their effectiveness waned. They can still be effective as long as you have a clear marketing strategy and are able to track your advertising statistics.

Text advertisements are probably the most common form of internet advertising today. Google has paved the way, and if done correctly, your internet traffic can multiply quickly by using Google ads. MSN and Yahoo also offer text advertisements on their sites. One downside to text advertising is that the cost can add up fairly quickly, depending on how many hits you receive for your ad. Each time a searcher clicks on your text ad, the provider charges you a set amount. Another way to increase traffic to your site is to buy traffic from someone who has an e-mail contact list or has a lot of traffic on their site already.

Any approach to publicizing your website or portal must begin with the aim of grabbing attention of the web surfers and internet addicts. To grab attention, you must deliver your message to surfers on websites they frequently visit. You can publicize your website by doing the hard work yourself or by availing expert help, or a mix of both.

Doing it yourself means you will have to commit your time, energy and money. It might sound daunting but ultimately proves to be cheaper as well. Availing expert help can get your results without eating your time. To set the cash registers ringing, it is suggested that you develop your own mix of both ways suited to your own needs and resources.

About the Author: You can get more information about Business Marketing at http://www.BizRave.com. Eric Menzies writes about Search Engine Marketing Firms and other topics.

5 Steps For Taking Your Product To Market

Friday, August 10th, 2007

Getting your product on the market requires exceptional product knowledge, creativity, imagination, persistence and energy. Here are five steps that can be implemented with low, or no cost. Now, in some cases, your “product” may be you! Are you a professional speaker? Success coach? Entertainer? … Take these steps and get your product on the market in record time.

1. Create a Marketing Plan

An excellent marketing plan is essential and serves as the blueprint for your business success. Begin by confirming that there is in fact … a market for your product. Many overlook this and end up making one of the most expensive mistakes of their lives. If there is a market for your product, get the most recent market synopsis for your business. Do your research online and at your local library or bookstore. There is a plethora of information and literature available to help you succeed. Speak to individuals who operate businesses like yours.

Next, do your homework. Write down your specific goals, objectives, and desired outcome for your business. After you’ve done this, you’re ready to create your marketing plan. Be sure to include your:

- Product description
- Target market
- Customer demographics
- Price
- Competition
- Promotion
- Advertising
- Profit percentage
- Product Guarantee
- Product/liability Insurance
- Budget

2. Set a Launch Date

What is the exact date your product goes on a shelf, in a rack, in front of an audience, or online? Write it down. Your launch date not only gives you something to aim at, it helps keep you accountable. Your Launch Date is considered your debut, or grand opening. It is the day your customers line up throughout cyberspace — or around the block — to be the first in line to buy your product.

The launch date is typically set far enough ahead for a full-steam ahead marketing effort. Setting a launch date six months in advance is the minimum I would suggest for a strong marketing campaign. Anything less would compromise your efforts and results. Six or more months out increases the likelihood for great previews, reviews, blurbs and other publicity mediums. And be sure to arrange radio phone interviews and personal appearances with radio and television stations.

3. Work With a Business Coach or Small Group

Everyone can benefit from the guidance and support while putting their product on market. A business coach or a business support group can help you reach your destination. You can’t help but benefit from the shared experience and knowledge of others. These resources can also help you hold yourself accountable for reaching your daily goals and objectives. The primary goals include helping you grow — and stay — in business. You can meet once a week, once a month, or even once a quarter. It’s up to you.

4. Take Action Every Day

This tactic requires discipline and is one you cannot afford to overlook. You must do something everyday which moves you closer to putting your product on the market. Be sure you are advertising and utilizing both online and offline resources to do so. Go out and network and establish business relationships in your community. Join your chamber of commerce. Approach your niche market everyday with the intent to advance. Be creative, daring and tenacious. Pick up the phone and tell the people about you and how your product can change their lives for the better.

5. Sell, Sell, Sell!

Sell, sell, sell. But not without a specific strategy. Depending on your product and respective marketing plan, you may want to focus selling to individuals first, then small businesses. As you reach your goals, you are more than likely to open up to retail or wholesale. Business-to-business selling is fundamental in the success of many products. Todd Mogren, a successful Internet Marketer says, “We began selling to individuals. Lots of our growth today is coming from businesses, including IBM, UCLA and Ford.”

Illustrate the low cost and benefits of your product. Break down the price to its smallest increment and make the benefit clear. For example,

“Enjoy delicious, high quality, coffee delivered to your home for less than 80 cents a day.”

Get the picture?

If your product is a mail order item, factor in the appropriate expenses so when you package and ship it, you’re not taking away from your profit. Your local post office can recommend the best mailing options. Visit www.usps.com They have excellent packaging tips. To your success! Article complements of, and as originally published in, Shamiracles Marketplace.

Author: Fran Briggs

Define Your Target Market in 5 Easy Steps

Monday, June 4th, 2007

This report is designed for entrepreneurs, small business owners, independent contractors and anyone who needs to build relationships and develop leads or referrals in order to promote and increase their business.

The information in this report is given based on the assumption that YOU know your product and service inside and out and you have already defined your business goals and have somewhat of a business plan in order.

The next step would be to narrowly and clearly define your target market, your ideal prospect.

Some people believe that their products or services would be perfect for everyone. For example, Mary Kay Cosmetics - no offense to my MK friends or other people in the health industry who say ‘anyone with skin’ needs a facial or ‘anyone who has stress need a massage. Then there are people in the home improvement industry who say, ‘anyone with a house’ needs my landscaping, my windows, my furniture or my loan, etc.

For most small businesses however (1-5 employees or even more), I don’t believe this is the most effective way to try to generate new leads and customers. If you determine the right target market to fit your business, you figure out the best ways to reach them AND if you figure out the best message to reach them with you will be spending your marketing dollars wisely. Business owners who don’t plan ahead to figure out who their target market is before they open their doors end up spending a whole lot more money trying to figure it out by trial and error and that’s expensive.

Would you shell out $200 for a pair of shoes without trying them on? Plunge into a steaming bath without dipping a toe in first? Of course not-but people do the business equivalent every day. Many an entrepreneur has found out too late that nobody wants to buy hand-quilted Christmas stockings at $24.99 a pop, or that wealthy customers won’t schlep to the unfashionable part of town for luxury stationery.

The irony: Conventional market research is expensive (corporations regularly budget tens or hundreds of thousands of dollars for it), but no one needs it more than a startup entrepreneur. A couple of marketing blunders won’t put a giant manufacturer out of business, but just one can sink an entrepreneur like a bolt of lightning.

Defining Your Target Market

Your “target customers” are those who are most likely to buy from you. Resist the temptation to be too general in the hopes of getting a larger slice of the market. Try to describe them with as much detail as you can, based on your knowledge of your product or service and how it will benefit them.

Step 1: Ask yourself some questions to get started

1. Are your target customers male or female?
Figure 75-80% of your target customers would be which? If it’s split, narrow it down another way but more than likely you can narrow down the gender.

2. How old are they?
Give an age range of 10-20 years max, otherwise you might have two target markets. Remember, the marketing messages towards different age groups will be quite different most likely depending on your product or service.

3. Where do they live?
Is geography a limiting factor for any reason? Can you narrow it down to specific zip codes or counties? The larger the geographical area you choose, the more people you will find but the less likely you’ll be able to afford to market to all of them so narrow it down and expand out later.

4. What do they do for a living?
You can get a mailing list by industry or profession and specific title for example.

5. What does their specific profession say about their lifestyle?
Is it very busy with little time to shop? Would they be likely to be familiar with the internet for their shopping, researching, news and event information? Would they be commuting more in their car?

6. How much money do they make?
This is most significant if you’re selling relatively expensive or luxury items. Most people can afford a latte. You can’t say the same of custom murals. Narrow this down to a specific range also and high enough that you will weed some people out or again, you’ll have way too many people to afford to market to.

7. Are there kids in the household?
What ages might they be? How many would there likely be? What does this say about their lifestyle - are they carpooling, or soccer parents where they are rarely home? Do they possibly eat out a lot or have less ‘family’ bonding time? Or are they empty nesters where they might spend more time at home watching television or reading?

Step 2: Get specific

What other aspects of their lives matter? Here are some examples to think about, see how your target market compares or how you can get more specific with them.

* If you’re launching a roof-tiling service, your target customers probably own their homes. In addition, they probably own homes with older roofs like shake roofs; you can get a list of homes by their age.

* If you’re a realtor, you might be interested in targeting first time homebuyers in which case you might find them to be likely to live in apartments or rentals of which you can get a list of those too.

* If you’re selling your own individual artwork but you can’t create multiple paintings with the same picture, you may have to sell the unique pieces at local art shows rather than selling them online.

* If you’re planning to open a custom-tailoring shop and need busy executives to come for three fittings, you may need to limit it to your local area.

* If you’re a direct jewelry consultant needing women to gather for parties in someone’s home, you’ll want to go where many women meet like mom’s groups, women’s professional organizations, day cares or grocery stores.

* If you’re a business or life coach and want to coach only over the phone then you’ll most likely want to do more online marketing and make sure to have a really top notch website since that’s mostly what people are going to see for their first impression. You can network locally too but the more ‘known’ you are in person, the more people will want to do business with you in person. Step 3: Keep your mind open to any information

Keep a list of primary research questions handy, such as:

* Who influences your customers and how? Spouses, neighbors, peer groups, professional colleagues, children and the media can all affect buying decisions. Look for hints that one or more of these are a factor for you.

* Why do they buy? Distinguish between the features and the benefits your product or service offers. Features describe what it is; benefits are what your customers get out of it. The latter is why your customers pay you. Are they looking for a status symbol, a savings in time or energy, a personal treat or something else?

* Why should customers choose you and not your competition? What can you offer that the competition doesn’t?

* How do your customers prefer to buy? Many businesses benefit from the broader market provided by the Internet and mail order, while others do better with a physical presence. Don’t assume you fall into one category or the other; customers may surprise you.

Step 4: Identify Your Ideal or Favorite Client

Think about your favorite client - who are they, name them, write down everything you know about them, their family status, age, sex, marital status, where they live, where they work, possible income level, their shopping characteristics.

* Do they like to use coupons or shop on certain days? � Do they call you at the last minute to get something from you?

* Do they value your service/product? � Is that type of client the most profitable type you have or the most non-profitable and you just like them?

Step 5: Determine their profitability to your business

Which type of clients will make you the most money, bring you joy and refer you tons of business? These are the types of clients you ultimately want, now where are they?

Ask Yourself:

* Who is the most profitable type of client? The one who will make you the most amount of money the fastest and with the least effort - do you like working with them? If not, you won’t be totally happy with only this type of person, maybe you need a combination of the two.

* How often will they be able to buy or consume your product or service? If they can only possibly purchase your services every 10-20 years (getting a new roof for example), do you never market to them again after the sale or do you heavily market to them after the sale by every means possible for at least 1 year to get all the referrals you could possibly get out of them in that time?

* How likely are they to know others like them they can refer to you? Normally, very likely, in which case following up with them before, during and after the sale is huge - and if you don’t ask for referrals in each stage of the sale continuously then shame on you.

* What is really important to them when it comes to your product or service? Not what you think they should know or like, but actually what they care about, like, ask for, thrive on, are passionate about, etc. These are your target market’s “Hot Buttons” and these are what you should be addressing in your headlines, letters and marketing efforts at all times because these are why the client would choose to buy.

Defining your business’ target market is absolutely critical to any small business. Everything you do in your marketing, advertising, design, publicity and networking will depend on who your target market is and what matters to them. Making decisions on your marketing and advertising without fully defining your target market or knowing them in depth could be detrimental to your business and you could be making some costly mistakes!

Author: Katrina Sawa

Katrina Sawa is a Solopreneur Marketing Coach and marketing and promotional
expert who helps small business owners and entrepreneurs make the most of
their marketing dollars and time. For more info on her services or to get
her FREE REPORT: “The Top 3 Ways to JumpStart Your Marketing”, visit her at
www.JumpStartYourMarketing.com.